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Becky’s Boutiques returns policy
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Returns

Becky’s Boutiques returns policy

We treat every order with absolute care and pack them with precision and love to make sure the garments are in great condition. However, in the unlikely case of an item being delivered damaged, we ask that you please contact us as soon as you have received and inspected the item.

Exchanges and returns

Our policy is to offer a quick and easy exchange service and we endeavor to get your item in your hands within 24 hours.

We also offer instant credit notes when your ‘returned items’ have arrived back with us, so you can choose an alternative in your own time.

Grooming products,jewellery or swimwear cannot be returned for hygiene and health reasons.  We do not refund for these items.

exchange only on swimwear

Items must have all original Becky’s Boutiques tags attached as provided.

Items must be returned at the customer’s expense. We advise you to return your parcel via a tracked with Royal Mail  and signed for service to avoid items being lost on their way back to Becky’s Boutiques.All returns customers is responsible untill Beckys boutiques sign for it  Failure to do so will result in us not being able to process your return as your item is your responsibility until it reaches us.

Becky’s Boutiques take no responsibility if the garment is damaged whilst in care of dry cleaners – please select your dry cleaner wisely.

We are not responsible and will not take liability if your selected dry cleaner damages the garment and/or neglects to read the washing instruction, or use poor/incorrect chemicals on the garment, or handle the garment without due care.

Refunds

We guarantee to refund any item you are not completely happy with when you return it to us in saleable condition within 14 days of receipt. Returned parcels are normally refunded within 14 days of posting, however, in the event of a delay in receiving the parcel this may take up to a maximum of 28 days. Refunds will be credited to your original method of payment.

Please also note that items must be returned with all of the barcode tags intact and with the despatch note you received enclosed.

You also have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Please see ‘Right to cancel (EU customers) for details.

Your statutory rights are not affected by our returns policy.

Please be careful when trying on items as we inspect and check all returned items thoroughly for evidence of being worn, washed or staining.

If the item is found not to be in a saleable condition we will deduct the equivalent cost from the refund up to 100% of the cost of the item.or return the worn item

We reserve the right ‘not to refund you’ if your returned goods do not meet the terms of our returns policy.

Becky’s Boutiques take no responsibility if the garment is damaged through incorrect methods of washing.

Becky’s Boutiques take no responsibility if the garment is damaged whilst in care of dry cleaners – please select your dry cleaner wisely. We are not responsible and will not take liability if your selected dry cleaner damages the garment and/or neglects to read the washing instruction, or use poor/incorrect chemicals on the garment, or handle the garment without due care.

Returns Address

All returns must be shipped using record delivery to:-

Becky’s Boutiques

PO BOX 588

Bristol

BS34 9GE